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Job Scope

• We’re looking for a Treasury Operations and Settlement Associate (Nigeria) to join our Platform Operations team in a fully remote role. In this position, you will play a key role in managing global payments, remittances, and settlement processes with efficiency and accuracy.
• The ideal candidate has at least 5 years of experience in payment processing and settlement reconciliation.

What you will be doing:

• Identify and establish payment partnerships to support business expansion.
• Develop and execute process, standards, guidelines and for partnering organizations
• Collaborate with product leadership to design a payments strategy that aligns with both global scalability and local market needs.
• Innovate within the payments space by identifying and leveraging emerging trends, technologies, and partnership models to enhance transactional efficiency and user trust in each market.
• Prompt and daily reconciliation of coins by bamboo transactions.
• Investigation and recovery of unsettled transactions with partners.
• Ensure high-quality, accurate data analysis to support strategic organizational decisions.
• Liaising with Customer experience team and Engineering team for the resolution of customer requests and disputes within SLA.
• Monitor disputed transactions for possible fraudulent activity and report to Compliance.
• Work with the product and engineering teams to improve the internal process and create new products for customer satisfaction.
• Daily reconciliation summary, design and structure with details and accuracy for journal entries.
• Maintain the relationships with banking or payments partners and ensure cooperation with any partner obligations.

Who you are:

• You have a Bachelor’s Degree or its equivalent preferably in accounting, finance, economics or similar.
• Proven experience (at least 5 years) in Settlement, Reconciliation & Chargeback role, preferably within the fintech, banking, or payment industry
• At least 3 years in digital financial Services or banking industry experience
• Proficiency in the use of Ms Office Suite
• Excellent communication skills and interpersonal skills
• Attention to details and accuracy
• Comprehensive knowledge on how payment and settlement transaction chain work in a global circle;
• Excellent analytical, research, verbal and written communication skills;
• Adaptability to global operational needs and ability to work in a rapidly changing business and regulatory environment

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