Customer Service Representative – Male (Gender Balance)
Description
- Attend to customers online via various platforms.
- Answer phone calls.
- Attend to customers online via all platforms.
- Maintaining a positive, empathetic and professional attitude towards customers at all times.
- Acknowledging and resolving customers’ complaints.
- Processing orders, forms and requests.
- Keeping records of customers interactions, transactions, comments and complaints.
- Ensuring customer satisfaction.
Working Hours:
- Mondays to Saturdays: 8:30am to 7pm – Adeniji Branch
- Sundays: 12:00pm to 06:00pm. (Yaba Branch)
- 6 Off days in a month including 2 Sundays.
Requirements
- Interested candidates should possess a Bachelor’s Degree in relevant fields with 1- 3 years work experience.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] and copy: [email protected] using the Job Title and Location as the subject of the email.
Note
- Candidates are expected to resume immediately.
- Candidate should reside within a reasonable commutable distance from Adeniji, Lagos Island.
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