E-commerce Team Lead
Job Summary
- We are seeking a strategic and results-driven E-commerce Team Lead to oversee and optimize our online sales platforms.
- The ideal candidate will be responsible for managing e-commerce operations, leading a team, developing digital marketing strategies, driving online sales, and enhancing user experience.
- This role requires leadership, analytical skills, and technical expertise to ensure sustainable e-commerce growth.
Key Responsibilities
- Lead and manage the company’s e-commerce team to drive sales and business growth.
- Oversee and optimize the performance of e-commerce platforms (website, marketplaces, and social commerce).
- Develop and implement digital marketing strategies, including SEO, PPC, email marketing, and social media campaigns.
- Ensure the accuracy and attractiveness of product listings, descriptions, pricing, and stock levels.
- Analyze sales data, website traffic, and customer behavior to make data-driven decisions.
- Collaborate with design, content, and development teams to enhance user experience and branding.
- Maintain strong relationships with third-party vendors, payment gateways, and logistics partners.
- Monitor and troubleshoot website functionality, coordinating with developers for improvements.
- Drive innovation by staying updated with e-commerce trends and emerging technologies.
- Develop strategies to improve customer engagement, satisfaction, and retention.
Qualifications and Requirements
- Bachelor’s degree in Business, Marketing, IT, or a related field.
- Proven experience in e-commerce management, leadership, or digital marketing.
- Expertise in e-commerce platforms (Shopify, WooCommerce, Magento, etc.) and online marketplaces (Amazon, Jumia, Konga, etc.).
- Strong knowledge of SEO, Google Analytics, Facebook Ads, and other digital marketing tools.
- Excellent leadership and communication skills to manage cross-functional teams.
- Strong analytical skills and ability to interpret sales and market trends.
- Ability to multitask, meet deadlines, and thrive in a fast-paced environment.
Preferred Skills:
- Experience in team leadership and project management.
- Basic knowledge of HTML/CSS for minor website updates.
- Experience with CRM and ERP systems.
- Graphic design skills for product images and promotional content.
Method of Application
Interested and qualified candidates should send their CVs to: employment@simsng.com using the job title as the subject of the mail.