Communications and Knowledge Management Officer
- Job Type Full Time
- Qualification BA/BSc/HND , MBA/MSc/MA
- Experience 5 – 10 years
- Location Kaduna
- Job Field Media / Advertising / Branding 
Responsibilities & Requirements
Key Responsibility
- Develop and implement a comprehensive corporate communications strategy aligned with the Holding Company’s vision and values.
- Create and deliver clear, compelling, and consistent messages through various communication channels, including social media, radio, television, newspapers, newsletters, emails, intranet and presentations etc.
- Coordinate with senior leadership to ensure communication, marketing and promotions strategies align with the company’s objectives and initiatives.
- Collaborate with the management of the subsidiaries to market and promote the products and services of the subsidiaries
- Manage crisis communication efforts, providing timely and accurate information to internal and external stakeholders.
- Craft and execute internal communication plans to keep employees informed about company updates, policies, events, and achievements.
- Develop and maintain an internal communication platform that encourages feedback, suggestions, and idea-sharing among employees.
- Build relationships with media outlets, industry associations, and relevant stakeholders to facilitate positive media exposure for the holding company and its subsidiaries.
- Design and implement a knowledge management framework to capture, organize, and distribute critical knowledge and best practices across the company and its subsidiaries.
- Generate high-quality content, including articles, blog posts, graphics, videos, and infographics, to convey complex information in a clear and engaging manner.
- Ensure content is tailored to various audiences, such as customers, employees, clients, investors and the general public.
- Monitor and analyze the effectiveness of communication and knowledge management initiatives using relevant metrics and feedback mechanisms.
- identify areas for improvement and propose strategic adjustments based on data-driven insights.
- Monitor and analyze the effectiveness of communication and knowledge management initiatives using relevant metrics and feedback mechanisms.
- Identify areas for improvement and propose strategic adjustments based on data-driven insights.
Educational Requirement:
- A degree in Communications, Public Relations, Marketing, Business Administration, or a related field of study.
- Master’s degree in any relevant field of study is an added advantage
Knowledge, Skills & Experience
- Minimum 5 – 10 years of experience in corporate communications, internal/external communications, marketing, promotions and knowledge management, preferably within a diverse corporate environment.
- Strong written and verbal communication skills, with a keen eye for detail and the ability to simplify complex concepts.
- Proficiency in using various communication tools, content management systems, and social media platforms.
- Exceptional project management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Strategic thinking and a creative mindset, with the capacity to develop innovative communication strategies.
- Experience in crisis communication and reputation management is desirable.
- Strong interpersonal skills, with the ability to collaborate and build relationships across all levels of the organization.
- Knowledge of the Holding Company’s industry and business operations is advantageous
Other Qualifications, Certifications, Professional Memberships, etc:
- Certification in Media and Communications
- Digital Marketing or Social Media Marketing Certification
- Strategic Communication Management Certification
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Method of Application
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