Hotel Manager
Functional Responsibilities
- Plan, implement and manage overall hotel daily operations
- Conduct hotel budgeting and financial planning
- Plan and organize hotel activities to drive sales
- Manage and monitor hotel expenses
- Manage and track hotel inventory
- Track KPIs and produce reports
- Involved in the process of hiring and onboarding new hotel staff
- Evaluate staff performance
- Ensure safety and adherence to rules and regulations
- Prepare and manage schedules and shifts
- Plan and implement marketing campaigns with marketing teams to promote the hotel’s services and amenities.
- Build and maintain strong relationships with guests and customers
- Resolving issues regarding hotel services, amenities, and policies.
- Monitor employee performance and conduct regular evaluations to improve customer service.
- Monitor payments and ensure proper records of budgets, funding, revenue, and expenses are kept.
- Evaluating hotel performance and ensuring compliance with health and safety rules.
- Partaking in financial activities, including establishing room rates, setting budgets sales targets, and assigning funds to departments.
- Supervise maintenance, supplies, renovations and furnishings in the hotel
- Ensure security systems are effective
- Carry out inspections of property and services from time to time
- Ensure compliance with health and safety and other statutory regulations.
Qualifications
- Interested candidates should possess a Bachelor’s Degree or HND with 5-7 years experience.
- Candidate must understand the use of software applications in Hotel.
Method of Application
Interested and qualified candidates should send their CV (PDF format) to: [email protected] using “Hotel Manager” as the subject of the email.
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