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Information Technology Officer

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience 2 – 5 years
  • Location Lagos
  • City Lekki
  • Job Field ICT / Computer&nbsp

Position Overview

  • As an IT Officer, you will be responsible for overseeing the information technology operations within an organization.
  • You will play a key role in managing IT infrastructure, implementing and maintaining systems and software, providing technical support, and ensuring the security and efficiency of the organization’s IT environment.
  • Your expertise and leadership will contribute to the overall success and smooth functioning of the company’s technology initiatives.

Responsibilities
IT Infrastructure Management:

  • Oversee the organization’s IT infrastructure, including servers, networks, databases, and other hardware and software systems.
  • Evaluate and recommend improvements to the infrastructure, ensuring scalability, reliability, and security.
  • Collaborate with relevant stakeholders to plan and implement infrastructure upgrades and enhancements.

Systems Implementation and Maintenance:

  • Coordinate the implementation of new systems, software, and technologies to meet business needs and improve operational efficiency.
  • Manage the maintenance and updates of existing systems and software, ensuring optimal performance and compatibility.
  • Conduct regular system audits, troubleshoot issues, and ensure timely resolution of technical problems.

IT Security and Data Protection:

  • Develop and implement IT security policies, procedures, and protocols to safeguard the organization’s systems, networks, and data.
  • Monitor and proactively address potential security threats and vulnerabilities.
  • Conduct regular backups of critical data and implement disaster recovery plans.

Technical Support and Training:

  • Provide technical support to end-users, troubleshooting hardware, software, and network issues.
  • Respond to user inquiries and resolve IT-related problems promptly and effectively.
  • Conduct training sessions and create user guides to enhance employees’ understanding and utilization of technology.

Vendor Management:

  • Manage relationships with IT vendors, including software providers, hardware suppliers, and service providers.
  • Evaluate vendor proposals, negotiate contracts, and ensure compliance with agreed-upon service level agreements.
  • Monitor vendor performance and address any issues or concerns.

IT Budgeting and Resource Planning:

  • Assist in developing the IT budget, including cost estimation, resource allocation, and procurement planning.
  • Monitor IT expenses and ensure adherence to the budget.
  • Stay updated with industry trends and technological advancements, providing recommendations for future IT investments.

Requirements

  • Bachelor’s Degree in Information Technology, Computer Science, or a related field (preferred).
  • 2 – 5 years relevant work experience.
  • Proven experience in IT management or a similar role.
  • Strong technical knowledge across multiple IT domains, including hardware, software, networking, and security.
  • Familiarity with enterprise systems, databases, and cloud technologies.
  • Experience in implementing and managing IT infrastructure projects.
  • Knowledge of IT security principles and best practices.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Ability to work both independently and collaboratively in a team.
  • Project management skills and the ability to prioritize tasks and meet deadlines.
  • Professional certifications (e.g., CompTIA A+, CCNA, ITIL) are a plus.
  • Must reside in Lekki Axis.

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Method of Application

Job Description

  • HR Officer is responsible for providing support in the various human resources functions, which include recruitment, staffing, training and development, performance monitoring and employee counseling.
  • HR Officer who will be involved in sourcing, recruiting, planning the overall HR strategy and assist in creating and implementing HR policies and procedures.
  • Ensure everything in the office runs smoothly on a daily basis, office equipment is maintained, all records are up to date, whilst carrying out several administrative jobs
  • In charge of all employee matters
  • In charge of admin
  • Responsible for all recruitment, leave, promotions and terminations etc.
  • Identify KPIs and Conduct staff appraisals
  • Develop Company’s Human Resources Policies
  • In charge of conflict resolution
  • Maintain all office and employee records
  • Responsible for training of old staff and orientation for new
  • Clocking staff in and out
  • HSE for staff.
  • Ensuring compliance to dress code & other company policies
  • Ensures that company complies with all laws as regards pensions and staff pay
  • Monitors all employees conduct
  • Provides payroll information by collecting time and attendance records
  • Maintains employee confidence and protects operations by keeping human resource information confidential and any other duty which may be assigned.
  • Relationship management with regulatory authorities and Vendors
  • Serving as a point person for all new employee questions
  • Maintaining current HR files, records related to grievances, performance reviews, and disciplinary actions
  • Ensuring background and reference checks are completed
  • Overseeing the completion of compensation and benefits documentation
  • Orienting new employees to the organization (setting up a designated log-in, workstations, email addresses etc.
  • Performs other duties as may be assigned by department and / or company management.
  • Staff induction and Onboarding Process
  • Provide Job description (JD), SOP, SLA, for employees
  • Performance Management
  • Develop and implement policies on a variety of workplace issues
  • Staff exit procedure & Online
  • Prepare salary schedule
  • Appraisal & Feedback
  • Learning and Development
  • Disciplinary Measures
  • Managing Employee Relations
  • Strategic Management
  • Employee and Labour Relations Implement the enlisted above within agreed timelines
  • Ensure regular meeting with employee(s) to attend to complaints and best ways of resolving it for optimum performance.
  • Conduct 3 months review for new staff
  • Conduct Appraisal every 6months
  • Update staff handbook and sanction policies
  • Follow the point deduction system and reward system
  • Update Staff file
  • Conduct Staff exit interview
  • Conduct Staff audit ( identify over staff and under staff)
  • Maintain employee information soft copy on zoho and hard copy in client file
  • Carry out staff address verification
  • Conduct verification on employee’s previous employer.
  • Coordinate staff trainings
  • Staff rotation when needed
  • Record staff sanctions
  • Act as staff personal chancellor
  • Staff HMO Coordination
  • Pension remittance
  • Tax remittance
  • Escalate and advise management on issues.

Requirements

  • Minimum of B.Sc / HND in Human Resource Management, Personnel Administration or related field.
  • Certifications in Human Resources management is an added advantage.
  • 2 – 5 years of HR experience

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