Information Technology Officer
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 2 – 5 years
- Location Lagos
- City Lekki
- Job Field ICT / Computer 
Position Overview
- As an IT Officer, you will be responsible for overseeing the information technology operations within an organization.
- You will play a key role in managing IT infrastructure, implementing and maintaining systems and software, providing technical support, and ensuring the security and efficiency of the organization’s IT environment.
- Your expertise and leadership will contribute to the overall success and smooth functioning of the company’s technology initiatives.
Responsibilities
IT Infrastructure Management:
- Oversee the organization’s IT infrastructure, including servers, networks, databases, and other hardware and software systems.
- Evaluate and recommend improvements to the infrastructure, ensuring scalability, reliability, and security.
- Collaborate with relevant stakeholders to plan and implement infrastructure upgrades and enhancements.
Systems Implementation and Maintenance:
- Coordinate the implementation of new systems, software, and technologies to meet business needs and improve operational efficiency.
- Manage the maintenance and updates of existing systems and software, ensuring optimal performance and compatibility.
- Conduct regular system audits, troubleshoot issues, and ensure timely resolution of technical problems.
IT Security and Data Protection:
- Develop and implement IT security policies, procedures, and protocols to safeguard the organization’s systems, networks, and data.
- Monitor and proactively address potential security threats and vulnerabilities.
- Conduct regular backups of critical data and implement disaster recovery plans.
Technical Support and Training:
- Provide technical support to end-users, troubleshooting hardware, software, and network issues.
- Respond to user inquiries and resolve IT-related problems promptly and effectively.
- Conduct training sessions and create user guides to enhance employees’ understanding and utilization of technology.
Vendor Management:
- Manage relationships with IT vendors, including software providers, hardware suppliers, and service providers.
- Evaluate vendor proposals, negotiate contracts, and ensure compliance with agreed-upon service level agreements.
- Monitor vendor performance and address any issues or concerns.
IT Budgeting and Resource Planning:
- Assist in developing the IT budget, including cost estimation, resource allocation, and procurement planning.
- Monitor IT expenses and ensure adherence to the budget.
- Stay updated with industry trends and technological advancements, providing recommendations for future IT investments.
Requirements
- Bachelor’s Degree in Information Technology, Computer Science, or a related field (preferred).
- 2 – 5 years relevant work experience.
- Proven experience in IT management or a similar role.
- Strong technical knowledge across multiple IT domains, including hardware, software, networking, and security.
- Familiarity with enterprise systems, databases, and cloud technologies.
- Experience in implementing and managing IT infrastructure projects.
- Knowledge of IT security principles and best practices.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work both independently and collaboratively in a team.
- Project management skills and the ability to prioritize tasks and meet deadlines.
- Professional certifications (e.g., CompTIA A+, CCNA, ITIL) are a plus.
- Must reside in Lekki Axis.
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Method of Application
Job Description
- HR Officer is responsible for providing support in the various human resources functions, which include recruitment, staffing, training and development, performance monitoring and employee counseling.
- HR Officer who will be involved in sourcing, recruiting, planning the overall HR strategy and assist in creating and implementing HR policies and procedures.
- Ensure everything in the office runs smoothly on a daily basis, office equipment is maintained, all records are up to date, whilst carrying out several administrative jobs
- In charge of all employee matters
- In charge of admin
- Responsible for all recruitment, leave, promotions and terminations etc.
- Identify KPIs and Conduct staff appraisals
- Develop Company’s Human Resources Policies
- In charge of conflict resolution
- Maintain all office and employee records
- Responsible for training of old staff and orientation for new
- Clocking staff in and out
- HSE for staff.
- Ensuring compliance to dress code & other company policies
- Ensures that company complies with all laws as regards pensions and staff pay
- Monitors all employees conduct
- Provides payroll information by collecting time and attendance records
- Maintains employee confidence and protects operations by keeping human resource information confidential and any other duty which may be assigned.
- Relationship management with regulatory authorities and Vendors
- Serving as a point person for all new employee questions
- Maintaining current HR files, records related to grievances, performance reviews, and disciplinary actions
- Ensuring background and reference checks are completed
- Overseeing the completion of compensation and benefits documentation
- Orienting new employees to the organization (setting up a designated log-in, workstations, email addresses etc.
- Performs other duties as may be assigned by department and / or company management.
- Staff induction and Onboarding Process
- Provide Job description (JD), SOP, SLA, for employees
- Performance Management
- Develop and implement policies on a variety of workplace issues
- Staff exit procedure & Online
- Prepare salary schedule
- Appraisal & Feedback
- Learning and Development
- Disciplinary Measures
- Managing Employee Relations
- Strategic Management
- Employee and Labour Relations Implement the enlisted above within agreed timelines
- Ensure regular meeting with employee(s) to attend to complaints and best ways of resolving it for optimum performance.
- Conduct 3 months review for new staff
- Conduct Appraisal every 6months
- Update staff handbook and sanction policies
- Follow the point deduction system and reward system
- Update Staff file
- Conduct Staff exit interview
- Conduct Staff audit ( identify over staff and under staff)
- Maintain employee information soft copy on zoho and hard copy in client file
- Carry out staff address verification
- Conduct verification on employee’s previous employer.
- Coordinate staff trainings
- Staff rotation when needed
- Record staff sanctions
- Act as staff personal chancellor
- Staff HMO Coordination
- Pension remittance
- Tax remittance
- Escalate and advise management on issues.
Requirements
- Minimum of B.Sc / HND in Human Resource Management, Personnel Administration or related field.
- Certifications in Human Resources management is an added advantage.
- 2 – 5 years of HR experience
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