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IT End User Support

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience 3 – 7 years
  • Location Lagos
  • Job Field ICT / Computer&nbsp

Salary: 150-170 Net

Job Summary

  • Good knowledge of Computer hardware/software installation and troubleshooting.
  • Minimum of 3 years experience in LAN, WLAN installation, and other computer networking.
  • Knowledge of Active Directory
  • Exceptional Interpersonal and Communication skills
  • Teamwork and collaboration skills
  • Problem-solving skills
  • Strong Work ethics

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Method of Application

Vacancy: IT Onsite Support – Lagos
Salary: 140,000 – 150,000 net monthly

Relevant work areas:

  • ∙Asset management;
  • Incident and request management;
  • System Maintenance/ Backup Administration;
  • Information Security Management;
  • System/Network administration support;
  • Telecommunications Support

Educational Qualification:

  • Minimum: B.Sc. Computer Science or Computer Engineering at least Second Class Upper
  • Preferred: Masters degree in related discipline Professional

Certifications:

  • Minimum: CCNA, ITILv4 Foundation
  • Preferred: CCNP, Microsoft Technology Associate (MTA), Microsoft Certified Solutions Associate (MCSA)

Work Experience:

  • Minimum: 4 years of experience in IT
  • Preferred: Experience in customer service and support Key Skills and Competencies:
  • Computer network configuration and troubleshooting skills
  • IT support skills (hardware, software, networks, etc.)
  • Excellent hands-on systems administration (client and server) and virtualization skills
  • Active Directory infrastructure support and troubleshooting skills Information security management (Antivirus, firewall, access control, disaster recovery, etc.)
  • Microsoft productivity tools (Word, Excel, PowerPoint, Visio, Project, etc.)
  • Excellent analytical and problem-solving skills

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