Senior Client Service Manager
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 5 – 8 years
- Location Lagos
- Job Field Sales / Marketing / Retail / Business Development 
Key Responsibilities
- Liaise between the Agency and the Client
- Manage and grow agency clientele by managing existing clients and looking for new business opportunities within and outside current clients.
- Develop and implement marketing strategies; create and execute strategic marketing plans to achieve client goals.
- Oversee the execution of marketing campaigns and projects, including timelines and budgets.
- Build and maintain strong relationships with clients, promptly addressing any concerns or issues.
- Coordinate with internal teams; work closely with all cross-functional teams to ensure successful campaign execution.
- Analyze campaign performance by evaluating the effectiveness of campaigns/projects and provide insights for improvement.
- Lead team for pitch and other presentations
- Work closely with the finance team to ensure a healthy top and bottom line.
Key Requirements
- Candidates should possess Bachelor’s Degrees
- Candidate should have at least 5 – 8 years of experience working in Experiential marketing or Advertising, with a proven track record of successfully managing and growing client relationships.
- Possess excellent communication skills, both verbal and written
- Have the ability to understand client needs and deliver on them.
- Have a strong entrepreneurial drive with a proven track record of growing top line and bottom line.
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Method of Application
Key Responsibilities
- Oversee the planning and implementation of immersive and engaging brand experiences.
- Collaborate with internal teams to create innovative marketing campaigns.
- Measure and analyze the effectiveness of projects, refining strategies as necessary.
- Manage the experiential marketing budget and vendors.
- Oversee the management and coordination of field activities including personnel and internal operations team
- Stay abreast with the latest trends in experiential marketing and adapt strategies as required.
- Work closely with the senior Client service manager for proper alignment on projects and Clients’ expectations
- Ensure timely and accurate reporting on projects.
Key Requirements
- Candidate should have at least 5 – 8 years of experience working in Experiential marketing, with a proven track record of successfully managing and executing activations and events.
- Possess excellent communication skills, both verbal and written
- Have the ability to understand project needs.
- Have a strong vendor and field staff network.
- Have a strong entrepreneurial drive.
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