Jobs at Sigma Consult – Apply Now

Role Overview

• As an Operations Officer, you will be integral in ensuring the smooth and efficient functioning of our clinic operations.
• With 3 – 4 years of experience, you will contribute to the optimization of processes, collaboration with healthcare professionals, and the overall enhancement of patient care services.

Responsibilities

• Identify and implement operational improvements specific to eye care services.
• Streamline processes to enhance efficiency in patient care.
• Collaborate with eye care professionals, nurses, and administrative staff.
• Foster a culture of continuous improvement and teamwork within the clinic.
• Contribute to the improvement of patient experience and services.
• Ensure a seamless journey for patients from appointment scheduling to post-consultation follow-ups.
• Analyze operational data specific to eye care services.
• Prepare reports on key performance indicators relevant to ophthalmic operations.
• Implement and monitor quality assurance processes in eye care.
• Ensure adherence to established ophthalmic standards and procedures
• Manage relationships with suppliers of ophthalmic equipment and supplies.
• Negotiate contracts and agreements to optimize costs for eye care services.
• Communicate effectively with the eye care team and stakeholders.
• Provide regular updates on operational activities related to ophthalmic services.
• Identify potential operational risks in ophthalmology.
• Develop and implement mitigation strategies, ensuring compliance with eye care regulations.

Qualifications and Skills

• Bachelor’s Degree in Business Administration, Healthcare Management, or related field.

Experience:

• 3 – 4 years of experience in operations management

Skills:

• Strong analytical and problem-solving skills specific to eye care operations.
• Excellent communication and interpersonal skills.
• Proficiency in project management tools and data analysis relevant to ophthalmic services.

go to method of application »

Role Definition

• The Medical Officer is responsible for consulting and examining patients, making diagnoses, conducting investigations, and providing appropriate treatment.
• This role requires strong clinical judgment, efficient use of resources, and effective collaboration within the healthcare team.

Job Description

• Take patients’ medical history.
• Conduct thorough physical examinations.
• Make accurate diagnoses based on history and physical exams.
• Prescribe and manage antibiotics judiciously.
• Order and interpret laboratory tests appropriately.
• Demonstrate the ability to make clinical judgments.
• Utilize available resources efficiently and cost-effectively.
• Handle emergency medical situations alongside other medical officers to ensure patient safety and security, with proper documentation of electronic health records.
• Document patient records accurately on the Electronic Medical Record (EMR) system.
• Ensure proper follow-up of patient results and reviews.
• Initiate and actively participate in quality improvement measures.
• Perform other functions as assigned by the Head of Clinical.

Key Performance Indicators (KPI)

• Proficiency in laceration repairs.
• Consistent adherence to Standard Operating Procedures (SOPs) and processes.
• Well-documented EMR notes on patients.
• Successful follow-up of clients.
• Completion of discharge summaries.
• Strong problem-solving skills.
• Writing comprehensive care plans in the EMR.
• Conducting and documenting thorough physical exams, including allergy status.
• Providing follow-up or return visits.

Requirements

• Medical degree and current practicing license.
• 2 – 4 years relevant work experience.
• Proven experience as a Medical Officer.
• Strong knowledge of emergency medical procedures.
• Familiarity with Electronic Medical Record systems.
• Ability to work collaboratively in a multidisciplinary healthcare team.

Job Competencies / Skills Requirements:

• Proficient in suturing repairs.
• Competent in the insertion of peripheral lines.
• Capable of conducting developmental assessments of well children.
• Adherence to laid-down protocols in disease management.
• Excellent written and verbal communication skills.

go to method of application »