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Job Description

• As the Lead for Product Experience, you will champion the convergence of design, research, and architecture to craft holistic digital products. Your core mission is to ensure our products offer a seamless, intuitive, and aesthetically compelling experience for our users, underpinned by thorough research and robust architectural foundations.

Key Responsibilities

Architectural

• Define and maintain a solid product architecture, supporting the company’s overarching goals and ensuring scalability.
• Collaborate closely with product managers, engineers, and stakeholders to define product requirements, user stories, and design objectives.
• Uphold the architectural cohesiveness and functionality of all digital touchpoints.
• Lead the development of wireframes, prototypes, and high-fidelity mockups to effectively communicate design concepts and interactions.

Product Design Leadership

• Drive the product design strategy, ensuring alignment with business goals, user needs, and market trends.
• Direct the design team in conceptualizing and realizing user-centric digital products.
• Drive visual design excellence, including color palettes, typography, iconography, and other visual elements, to create visually stunning and cohesive product interfaces.
• Ensure the seamless integration of visual and interactive design elements, creating a delightful user journey.

Maintaining Design Consistency

• Develop and sustain a unified design system, endorsing consistency across our digital suite.
• Create & maintain design systems, design documentation & style guides to ensure consistency and scalability across products.
• Set forth design guidelines and best practices for both design and development teams.

User Centric Research

• Lead research endeavors to gather user insights, preferences, and behaviors.
• Utilize research data to refine and inform design choices and product strategies.
• Put in place a continuous feedback and mechanism around our digital products to gain user insights.

Innovation, Continuous Learning & Interdepartmental Collaboration

• Engage proactively with product managers, developers, and stakeholders, ensuring design seamlessly complements the product development lifecycle.
• Remain abreast of contemporary design trends, emerging technologies, methodologies, and tools to continually enhance the team’s skills and drive innovation.

Required Skills

• User-centric mindset (Emphasis on understanding & prioritizing user needs to enhance user experience).
• Stellar communicator with a positive attitude.
• Analytical & research skills.
• Innovative, Creative/critical thinker.
• Stakeholder Collaboration & Interpersonal skills (able to work well with colleagues, managers, vendors).
• Flexible and able to adapt to changes.
• Ethical Judgement (Ensuring that all design & research practices adhere to ethical standards, prioritizing user privacy & security).
• Resilience, staying power and foresight.
• Demonstrable leadership and team management acumen.
• Exceptional written and verbal communication skills.
• Continuous Learning (Commitment to professional growth).
• Problem-solving.

Academic and Qualifications and Experience:

• Engage proactively with product managers, developers, and stakeholders, ensuring design seamlessly complements the product development lifecycle.
• Remain abreast of contemporary design trends, emerging technologies, methodologies, and tools to continually enhance the team’s skills and drive innovation.
• Minimum of 5 years in product design, emphasizing digital platforms. Demonstrated expertise in user research and constructing design systems.
• Robust portfolio reflecting user-oriented design solutions and sound product architecture.
• Mastery over design tools such as [Sketch, Figma, Adobe XD, etc.] and a basic grasp of development paradigms and frameworks.

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