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Responsibilities
Instruction and Class Management:

• Plan and Deliver Classes: Design and lead aerobics and yoga sessions that cater to a diverse audience, incorporating a mix of warm-ups, cardio, strength, flexibility, and cool-down exercises.
• Demonstrate Techniques: Clearly demonstrate poses, movements, and sequences with proper form and alignment, adapting them for different fitness levels.
• Engage Participants: Create a motivating and inclusive atmosphere to encourage active participation and sustained interest.
• Music and Ambience: Select suitable music and set the ambiance to enhance the overall class experience.

Client Support and Development:

• Assess Client Needs: Evaluate participants’ fitness levels and tailor programs to meet their specific goals.
• Safety Monitoring: Ensure correct techniques to prevent injuries and provide modifications for individuals with special needs or injuries.
• Progress Tracking: Monitor participants’ progress and provide constructive feedback to help them improve.

Administrative Duties:

• Maintain Equipment: Ensure all yoga mats, props, and aerobic equipment are clean and in good condition.
• Schedule Coordination: Manage class schedules and communicate changes promptly to participants.
• Attendance Records: Keep accurate records of class attendance and participation.

Professional Development:

• Stay Updated: Regularly attend workshops or obtain certifications to stay informed about new trends in fitness and wellness.
• Health Education: Educate clients about proper nutrition, breathing techniques, and lifestyle habits to support overall wellness.

Skills and Qualifications

• Candidates should possess an HND / B.Sc Degree with 3 – 5 years experience.
• Strong knowledge of aerobics and yoga techniques.
• Certified in relevant fitness disciplines (e.g., yoga certification, group fitness, CPR, and first aid).
• Excellent communication and interpersonal skills.
• Ability to motivate and inspire participants of all fitness levels.
• Patience and adaptability to meet diverse client needs.

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Key Responsibilities
Guest Reception and Assistance:

• Greet and welcome guests warmly upon arrival.
• Provide information about services, amenities, and events.
• Answer and direct phone calls, emails, and other inquiries professionally.

Reservation and Check-In Management:

• Manage bookings, reservations, and cancellations.
• Assist with check-in and check-out procedures, ensuring accuracy in guest details.
• Maintain records of guest information and preferences.

Customer Service:

• Address guest concerns or complaints promptly and professionally.
• Ensure guests feel valued and supported during their visit.
• Provide recommendations for services, dining, or activities as needed.

Administrative Support:

• Manage the front desk area, keeping it tidy and organized.
• Handle payments, invoices, and other financial transactions when required.
• Coordinate with other departments (e.g., housekeeping, kitchen) to fulfill guest needs.

General Operations:

• Monitor guest arrivals and departures to manage the flow of operations.
• Uphold safety and security protocols at the front desk.
• Stay informed about the business’s latest offers, promotions, and events.

Qualifications and Skills

• Candidates should possess SSCE / OND / HND / B.Sc Degrees
• 3 – 7 years previous experience as a hostess, receptionist, or in a similar customer-facing role.
• Strong interpersonal and communication skills.
• Ability to multitask and handle pressure in a fast-paced environment.
• Proficiency in using computers, reservation systems, and office software.
• Professional appearance and demeanor.

Preferred Experience:

• Hospitality or customer service background.
• Familiarity with point-of-sale (POS) systems or front desk management tools.

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