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Job Summary

• To forecast, plan and manage the company’s digital marketing & social media platforms with the aim to maximize sales and revenue through the delivery of excellent customer experience.

Key Responsibilities

• Coordinate with sales team to create marketing campaigns.
• Monitoring online traction to all Genesis Cinemas and Genesis Pictures sites
• Handle issues with online sales, complaints from customers etc.
• Ensuring that the brand message is consistent.
• Monitor key online marketing metrics to track success.
• Creating engaging digital content that increases customer engagement and enhances the organization’s online brand.
• Implementing strategies to drive traffic to enesis Cinemas and Genesis Pictures sites.
• Creating engaging digital content that increases customer engagement and enhances the company’s online brand.
• Devising innovative digital marketing campaigns that feed into the organization’s marketing strategy.
• Moderating all social media platforms including Twitter, Instagram and Facebook etc.
• Building positive relationships with staff and customers.
• Maintaining positive customer relationships, processing complaints, and responding to customer needs.
• Assisting with marketing events.

Educational Qualifications / Experience

• Bachelor’s Degree in Marketing or any other related field
• Minimum of 2 years post qualification experience
• Proven experience managing a digital marketing function for an organization
• Strong track record implementing successful digital marketing campaigns
• Experience using content management systems.

Functional Requirements / Skills:

• Good Leadership and Management skills
• Ability to handle customer complaints and resolve issues.
• Critical thinker and problem solving skills.
• Ability to pay attention to details.
• Ability to multi-task and prioritize work.
• Full understanding of all social media platforms
• Must be able to juggle multiple projects at the same time.
• Adequate business acumen
• Good oral and written communication skills
• Visionary and entrepreneurially minded
• Ability to work cooperatively with others, within and external.

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Responsibilities

• Analyze data to anticipate future Material needs.
• Compile orders to be placed for stock replenishment stock, avoiding insufficiency or excessive surplus.
• Monitors monthly store budget to ensure adequacy, timely completeness, and price adherence.
• Ensure stock is adequate for all business sites and can cover direct and anticipated demand from customers.
• Monitor the stock levels for optimization and avoid stock variances.
• Collaborate with procurement employees and other staff to ensure business goals are met.
• Ensuring 100% material issuance
• Ensuring minimum stock level of 1 week and maximum stock level of 3 weeks.
• Oversees all business and activity relating to store inventory control.
• Spearheads fortnightly and mock stock take for assurance
• Ensure posting of GRV and SIVs for accuracy and timeliness.
• Addresses and resolves discrepancies in inventory.
• Implements improved security and storage procedures to reduce loss and theft.
• Every other task as assigned by management.