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What will I be doing?

As a CCTV Operator, you will assist the Security team to ensure the safety and security of all Guests, Team Members and contractors, and visitors while at the hotel. A CCTV Operator also monitors the CCTV recordings carefully to report any untoward incidents taking place in and around the hotel premises. Specifically, the CCTV Operator will perform the following tasks at the highest level of service:

• Maintain the security and safety of the hotel, Guests, and Team Members, and their property by providing constant vigilance in and around the hotel premises through CCTV records.
• Act promptly in the event of a circumstance that requires attention
• Ensure all fire panel is monitored constantly
• Assist Management in dealing with any incidents that arise within the hotel
• Follow all Occupational Health and Safety rules upheld by the hotel

What are we looking for?

CCTV Operators serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Previous security experience, preferably working within an industry which monitored large volumes of people movement
• Current and working knowledge (proof of valid qualifications required) of fire, safety, and first aid
• Excellent interpersonal and communication skills
• Excellent personal presentation
• Basic knowledge of computers to operate the CCTV equipment
• Good handwriting and communication skills

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