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Job Purpose

• To perform skilled plumbing works involved in the installation, maintenance and repair of water and sewer systems and related fixtures; to inspect and repair backflow preventive devices, and to perform various skilled duties relative to assigned area of responsibility

Job Responsibilities

• Perform a variety of skilled plumbing duties necessary for the maintenance of facilities.
• Install, maintain, and service structured plumbing equipment, including water heaters, water filters, circulating pumps, sinks, and restroom facilities as required.
• Troubleshoot and diagnose problems related to drains, pipes, and related plumbing conducts.
• Clear drains and obstructions in water and sewer systems and related fixtures; work from drawings, diagrams, and sketches.
• Install service and repair gas piping, and gas safety devices and perform related tests as required.
• Assist in re-stocking of needed parts and materials; submit orders for parts as needed.
• Estimate time, materials, and equipment required for assigned jobs; maintain records of work performed and parts used.

Qualifications

• OND, Trade tests, and any appropriate training in plumbing and fittings.

Experience:

• Minimum of 2 years.

Skills:

• Knowledge of guideline notes and codes of practice for use of access equipment like ladders, step ladders, tower scaffolds etc
• Knowledge of specialized tools and methods used in plumbing repair and related maintenance work.
• Preventive maintenance techniques including use, repair and inspections.
• Principles and procedures for record keeping.
• Operational characteristics of tools and equipment used in plumbing.
• Principles and practices used in plumbing work.
• Practices involving health, safety and environment involved in plumbing assignments.
• Basic knowledge of workplace safety including PPE use and reactions to emergencies and accidents.
• Ability to identify and safely use hand and power tools including measuring tools, leveling tools, wrenches, pliers, hammers, screwdrivers, vices, pipe cutters, drills etc.

Core Competencies:

• Minimum requirement is to understand and have the ability to communicate in English.
• Technical expertise in addition to experience in planning of work load.
• Ownership and dedication to the goals of the maintenance team.
• Communication / interpersonal skills and customer relationship building skills.

Peripheral Competencies:

• Cultural understanding.
• Motivated and dynamic.

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Job Description

• The Key Account Manager’s primary function is to ensure customer retention and revenue growth for assigned accounts.
• The account manager will also be responsible for gaining new market share in their given sector and territory.

Responsibilities

• Identify new business opportunities, initiate business development activities, develop and manage relationships for assigned accounts to grow the company’s sales/revenues.
• Serve as the primary customer contact for all account management matters (technical and business issues) for assigned accounts to ensure customer satisfaction.
• Leverage existing relationships with partners and customers to generate new business opportunities.
• Build and maintain a strong sales pipeline/account planning.
• Proper analytics, reporting of sales forecast and key account metrics.
• Clearly communicate progress on sales initiatives to internal stakeholders.
• Ensure customer data is updated and customer activity effectively tracked in sales force.
• Keep up to date with the market and provide business intelligence as required.

Requirements

• Bachelor’s Degree in Business, Engineering, or Sciences
• 5+ years of progressive experience in Sales and Business Development.
• Analytical thinking and problem-solving skills
• Proven years of experience from the Fleet Management/Logistics/ Information Technologies & Services
• Commercial acumen
• Ability to identify, negotiate and close deals
• CRM tool-Salesforce and MS Office proficiency
• Market insight and Research skills.