Operations Manager (After Sales Generator)
Responsibilities
The main responsibilities of this role include but not limited to:
- Ensuring customer satisfaction through excellent after-sales service.
- Coordinating after-sales operations across the branches and accredited service centres nationwide
- Collaborating with the Technical Team to ensure that quality and service standards are met.
- Building and leading the after-sales team.
- After-sales business development
- Develop and implement quality and control processes to ensure that the after-sales service operates effectively.
Requirements
- HND / B.Sc from a recognised institution of higher learning.
- Must possess 5 – 7 years relevant and verifiable after-sales operations experience in an automobile company.
- Excellent interpersonal and communication (both written and verbal) skills.
- Strong organizational and multitasking abilities.
- Proficiency in using computer systems, especially Microsoft Suite and other relevant software applications.
- Ability to thrive in a fast-paced environment while maintaining attention to detail and accuracy.
- A team player with a positive attitude, who can also work independently.
Method of Application
Interested and qualified candidates should send their tailored CV to: recruitment@alfred-victoria.com using the Job Title as the subject of the email.