Receptionist
Overview
- As the first point of contact for our organization, the receptionist plays a crucial role in providing excellent customer service and administrative support.
- The receptionist is responsible for greeting visitors, answering incoming calls, and directing inquiries to the appropriate departments or individuals.
- This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Key Responsibilities
- Greet and welcome visitors with a positive and professional demeanor.
- Answer incoming calls, determine the nature of the call, and direct it to the appropriate person or department.
- Maintain a tidy and organized reception area, ensuring it reflects a professional image of the company.
- Manage incoming and outgoing mail and packages, including sorting, distributing, and logging deliveries.
- Schedule appointments and meetings for staff members as requested.
- Assist with administrative tasks such as data entry, filing, and photocopying.
- Monitor and maintain office supplies inventory, placing orders when necessary.
- Coordinate with building security to ensure visitors are properly escorted and authorized to enter the premises.
- Provide general administrative support to various departments as needed.
- Handle sensitive and confidential information with discretion and professionalism.
Skills and Qualifications
- High School Diploma or equivalent; additional certification in office administration is a plus.
- Proven experience as a receptionist or in a similar role.
- Excellent verbal and written communication skills.
- Strong interpersonal and customer service skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multitask and prioritize tasks effectively.
- Attention to detail and accuracy in completing tasks.
- Professional appearance and demeanor.
- Ability to maintain composure under pressure and handle difficult situations calmly.
- Knowledge of office equipment such as multi-line phone systems, fax machines, and printers.
Method of Application
Interested and qualified? Go to Contec Global Infotech Limited on docs.google.com to apply
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