Sales and Customer Support Officer
- We are looking to hire experienced sales and support agents with a strong background in tele-sales, particularly in the internet service/broadband industry.
- The ideal candidate is an eloquent communicator who can engage customers effectively over the phone, drive sales, and provide exceptional support.
Key Responsibilities:
- Proactively reach out to potential customers via calls to promote internet/broadband services.
- Identify customer needs and recommend suitable plans or upgrades
- Meet or exceed sales targets through effective persuasion and negotiation
- Handle inbound and outbound calls professionally
- Assist customers with service upgrades, billing inquiries and technical support
- Follow ups and Relationship Management
Requirements
- Experience in tele-sales, preferably in the internet service industry
- Communication Skills: Excellent verbal skills, clear pronounciation, and ability to engage customers effectively over the phone
- Strong persuasion, negotiation and closing skills
- Basic Understanding of broadband/internet services.
- Ability to work under minimal supervision and achieve sales target
- Immediate Availabiltiy Period
Method of Application
Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and experience to hr@moneyinminutes.ng