Sales & Marketing Manager
Duties and Responsibilities
- Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel
- Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/required
- Survey, review and analyze competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence
- Develops new plans and programs and determine the effectiveness of current plans and programs
- Manage/direct all advertising, public relations and promotional
- Actively participates in sales presentations, property tours and customer meetings
- Manages performance issues that arise within the Sales and Reservations teams
- Effectively communicates with other departments
- Conducts a daily briefing with department on current key activities.
- Anticipate and address guest issues and establish proactive processes to promote guest satisfaction
Requirements
- Previous experience as a Sales & Markeing Manager in an international Chain Hotel will be an added advantage.
- Must have knowledge of OPERA PMS.
Method of Application
Interested and qualified candidates should send their CV and Applications letter to: Richard.asikeme@accor.com using the job title as the subject of the mail.